1. QUAND MA COMMANDE SERA-T-ELLE EXPÉDIÉE ?
Délai de réception = délai de traitement + délai d’expédition
Traitement : Kawirikawiri 2-5 jours ouvrables.
*En raison de COVID-19, le délai d’expédition peut prendre 5 Ku 7 jours supplémentaires.
Avant d’expédier votre commande, nous devons préparer vos produits, effectuer des tests stricts de contrôle de la qualité et emballer soigneusement les articles. Le temps nécessaire à la préparation de vos articles pour l’expédition est distinct du délai de livraison. Nous espérons que vous comprenez.
Une fois expédiée, votre commande arrivera dans un délai de 10 Ku 20 jours ouvrables pour les États-Unis, le Canada, l’Australie, le Royaume-Uni, les autres pays peuvent prendre jusqu’à 28 jours ouvrables, kutengera kuthamanga kwa chilolezo chamilandu komanso kuti tili ndi malo angapo osungira kunja.
2.KODI TIMANYAMIRA M'MAYIKO ITI? ?
Timatumiza ku United States, ku United Kingdom, Ku Canada, ku Australia ndi maiko ena aku Western Europe. Mitengo yonse yazinthu ikuphatikiza ndalama zotumizira.
3. KODI NDIYENERA KULIPIA Msonkho WA PA INTERNATIONAL NDI NTCHITO ?
Palibe zoonjezera za kasitomu. Koma wolandirayo adzakhala ndi udindo wonse pa zolipiritsazo ngati zilipo. Oda yanu ikhoza kulipidwa ndi msonkho komanso msonkho, zomwe zimasonkhanitsidwa katunduyo akafika kudziko lanu. Ili ndi chitsogozo chokhacho ndipo muyenera kulumikizana ndi ofesi yanu yamakasitomu kuti mudziwe kuchuluka kwake komanso kuchuluka kwake..
Sitingathe kulamulira ndipo sitili ndi udindo pa ntchito iliyonse/misonkho yomwe imagwiritsidwa ntchito pa phukusi lanu. Ndi udindo wanu kulipira ndalama zowonjezera za chilolezo cha kasitomu. Mfundo zokhudza kasitomu zimasiyana kwambiri m’mayiko osiyanasiyana ; chonde lemberani ku ofesi yowona za kasitomu kwanuko kuti mumve zambiri. Dziwani kuti nthawi zina, Oyang'anira kasitomu atha kuchedwetsa kutumiza zinthu zina.
4. TUMIZANI KWA A P.O. BOX (APO/FPO/DPO) ?
Pepani, sitithandizira izi.
5. LONDOLA
Kutsata phukusi lanu kumapezeka pa intaneti. Oda yanu ikatumizidwa, imelo yotsimikizira yokhala ndi nambala yotsata pa intaneti ndipo ulalo udzatumizidwa kwa inu.
Nambala yolondolera ikhala yovomerezeka kuti mufufuze mkati 48 maola pambuyo polandira imelo. Pa nthawi ya tchuthi chakumapeto kwa chaka, maoda okhala ndi zotumiza zokhazikika sangatsatike phukusi likafika ku United States. Izi zili choncho chifukwa tsamba la USPS silidzasinthanso zambiri za phukusi lotumizira.
Ngati muli ndi mafunso okhudza kutumiza oda yanu, musazengereze kulumikizana nafe kudzera pa service@hydoll.fr.
6. CHINTHU CHOSAKHALITSA KAPENA CHOCHITIKA CHIMENE NDINALANDIRA.
Ngati mutsimikizira kuti pali cholakwika ndi chinthu kapena chinthu cholakwika chomwe mwalandira, chonde tidziwitseni nthawi yomweyo kudzera mu timu yathu. Chonde phatikizani zambiri momwe mungathere, kuphatikizapo zithunzi, ponena za dongosolo ndi vuto la zinthuzo ndipo tidzapeza njira yabwino yothetsera vutoli kwa inu.
7. ZINTHU ZOSOWEKA PAMODZI WANGA.
Chifukwa cha kupezeka kwazinthu zosiyanasiyana, Nthawi zina sitimatumiza zinthu zonse zomwe mudaitanitsa nthawi imodzi, kotero zina mwazinthu zanu zifika padera. Imelo idzakudziwitsani ngati zinthu zanu zitumizidwa padera. Choyamba onani bokosi lanu la imelo ndipo ngati muli ndi kukayikira kulikonse, musazengereze kulumikizana nafe.
8. MUNGASANKHA KUTUMIKIRA EXPRESS NGATI NDIKUFUNIKA
Ndife okondwa kupatsa makasitomala athu ntchito yotumizira mwachangu. Komabe, pali ndalama zowonjezera zomwe muyenera kuziganizira musanasankhe njirayi. Misonkho iliyonse kapena katundu wolowa kunja amalipidwa phukusi likafika kudziko lomwe likupita. Ndalamazi ziyenera kulipidwa ndi wolandira phukusi. Tsoka ilo, tilibe ulamuliro pa zolipiritsazi ndipo sitingathe kukuuzani zomwe zidzawononge, popeza ndondomeko za kasitomu ndi zolipirira zochokera kunja zimasiyana kwambiri m'mayiko. Tikukulimbikitsani kuti mulumikizane ndi ofesi yowona za kasitomu kwanuko kuti mupeze zolipiritsa pano musanatumize oda yanu, kuti musadabwe ndi ndalama zomwe simunayembekezere.
Ndalama zotumizira
Kodi kutumiza kumawononga ndalama zingati? ?
Timapereka ma phukusi azachuma, zoyendera zokhazikika komanso mayendedwe ofulumira. Mtengo wa mayendedwe ndi nthawi zoyendera zimasiyana malinga ndi dziko komanso gawo la kulemera kwake. Tsamba la adilesi pakugula lili ndi malangizo atsatanetsatane amitengo ndi nthawi yobweretsera. Tili ndi bizinesi yotumiza kwaulere yanthawi zonse kapena yayitali. Pa nthawi ya chochitikacho, malamulo omwe amakwaniritsa zomwe zikuchitikazo angapindule ndi mautumikiwa.
Kwa zinthu zomwe kubweretsa sikwaulere kapena kuyitanitsa mwachangu
Pazochitika ziwirizi, muyenera kulipira mtengo wowonjezera wotumizira. Komabe, Malipirowa amatha kusiyanasiyana malinga ndi zinthu zotsatirazi :
Kulemera ndi miyeso ya phukusi.
Kumene phukusili likutumizidwa (amatchedwanso dziko kapena dera komwe mukupita).
